Frequently Asked Questions.

Question 1. What makes Seraphic hijabs unique?
AnswerSeraphic hijabs blend style, comfort, and empowerment. Each piece is designed with care by women for women, ensuring quality and a perfect fit that complements your individuality.
Question 2. How do I choose the right hijab for me?
AnswerWe offer a variety of styles, fabrics, and colors. Consider your preferences in terms of material (like cotton or silk) and style (like classic or trendy). If you need help, our customer service team is happy to assist.
Question 3. What are the shipping options and delivery times?
AnswerWe offer standard and express shipping options. Delivery times vary based on your location. You can check the estimated delivery time at checkout.
Question 4. How can I track my order?
AnswerOnce your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your shipment through our website or the courier’s website.
Question 5. Can I return or exchange my hijab?
AnswerYes, we accept returns and exchanges within7  days of purchase. If you receive an incorrect item, we will gladly accept the return. For incorrect items, please initiate the return within 7 days of receipt. Visit our Returns & Exchanges page for detailed instructions on how to process your return or exchange.
Question 6. How do I care for my Seraphic hijabs?
Answero keep your hijabs looking their best, follow the care instructions provided with your order. Generally, we recommend gentle hand washing or using a delicate cycle in cold water.
Question 7. How do I care for my Seraphic hijabs?
AnswerTo keep your hijabs looking their best, follow the care instructions provided with your order. Generally, we recommend gentle hand washing or using a delicate cycle in cold water.
Question 8. How can I contact customer support?
AnswerYou can reach our customer support team via email at seraphic.business30@gmail.com or call us at 03218696150. We’re here to help with any questions or concerns you may have.